Privacy Policy

Who operates this site

Mystic Publishing operates this website and is responsible for the personal information handled through it. Questions about privacy can be sent through the contact page.

Information we collect

We may collect information you choose to send through an enquiry form, including your name, email address, book information and message. The website may also record limited technical information needed for security, error diagnosis and reliable operation, such as IP address, browser information and request logs.

Why we use it

• To reply to enquiries and assess publishing requests.
• To provide or prepare services you request.
• To protect the website against spam, abuse and security threats.
• To meet legal, accounting or contractual duties where they apply.
• To improve the clarity and performance of the website.

Lawful basis

Depending on the situation, processing may be necessary to respond before a contract, perform a contract, meet a legal obligation or pursue legitimate interests such as website security and responsible business administration. Consent is used where the law requires it.

Newsletter subscriptions

When you choose to subscribe, we use your email address to send the publishing guidance, new author resources and author-service updates you request. We keep subscription records such as the source and date of signup, consent and confirmation status, IP address and signup page to manage the list, protect the form and respect your preferences.

Subscription is optional. Downloading a free file or sending an enquiry does not subscribe you. We ask you to confirm your email address before joining the active mailing list. You can withdraw consent at any time through the unsubscribe link in our newsletter emails or by contacting us.

Subscriber records are held on this website, with our hosting and email providers supporting storage and delivery. We keep records while you remain subscribed and retain limited consent or unsubscribe records as needed to respect your choices. Email open and click tracking and automatic campaign tracking tags are disabled in the current setup. Newsletter forms still keep aggregate totals of form views and signups.

When you confirm a subscription, a cookie may remember your subscriber status on that browser for up to one year. Clearing it does not unsubscribe you. See our Cookie Policy for more information.

How long information is kept

Enquiries are kept only as long as reasonably needed to reply, maintain a useful business record or meet legal duties. Information that is no longer needed should be deleted or anonymised.

Sharing

Information may be processed by hosting, email, security or technical service providers that support this website. It is not sold. A manuscript or project detail will not be shared with an editor, designer or other specialist without a legitimate project reason and appropriate agreement.

International processing

Some service providers may process data outside the United Kingdom. Where this occurs, suitable contractual or legal safeguards should be used.

Your rights

UK data-protection law may give you rights to access, correct, erase, restrict or object to the use of your personal data, and to complain to the Information Commissioner’s Office. Rights depend on the circumstances and are not absolute.

Cookies

See the Cookie Policy for information about essential and optional technologies.

Changes

This policy may be updated as the website and services develop. The date at the top will show the latest published version.