Privacy Policy

Who operates this site

Mystic Publishing operates this website and is responsible for the personal information handled through it. Questions about privacy can be sent through the contact page.

Information we collect

We may collect information you choose to send through an enquiry form, including your name, email address, book information and message. The website may also record limited technical information needed for security, error diagnosis and reliable operation, such as IP address, browser information and request logs.

Why we use it

• To reply to enquiries and assess publishing requests.
• To provide or prepare services you request.
• To protect the website against spam, abuse and security threats.
• To meet legal, accounting or contractual duties where they apply.
• To improve the clarity and performance of the website.

Lawful basis

Depending on the situation, processing may be necessary to respond before a contract, perform a contract, meet a legal obligation or pursue legitimate interests such as website security and responsible business administration. Consent is used where the law requires it.

How long information is kept

Enquiries are kept only as long as reasonably needed to reply, maintain a useful business record or meet legal duties. Information that is no longer needed should be deleted or anonymised.

Sharing

Information may be processed by hosting, email, security or technical service providers that support this website. It is not sold. A manuscript or project detail will not be shared with an editor, designer or other specialist without a legitimate project reason and appropriate agreement.

International processing

Some service providers may process data outside the United Kingdom. Where this occurs, suitable contractual or legal safeguards should be used.

Your rights

UK data-protection law may give you rights to access, correct, erase, restrict or object to the use of your personal data, and to complain to the Information Commissioner’s Office. Rights depend on the circumstances and are not absolute.

Cookies

See the Cookie Policy for information about essential and optional technologies.

Changes

This policy may be updated as the website and services develop. The date at the top will show the latest published version.